Frequently asked questions

How long will it take to recieve my order

Please refer to our shipping and returns page for this information.

What is a Pre-order?

Pre-orders are for items not yet available but are for sale to be released on a specific date. If you submit a pre-order, the item will be reserved for you and shipped out on the release date.

If I ordered the wrong item/size by mistake, can I edit my order?

Please reach out to us immediately within the first 24 hours after placing the order so we can get it corrected.

I changed my mind. How can I cancel my order?

These are custom made items specifically for your order, cancellations are only permitted within the first 24 hours after your order.

I bought an item on sale, but did not use it. May I return it for a refund?

All items purchased on sale are only eligible for an exchange. Sale items are NOT eligible for a refund.

What is your return policy?

Please review our shipping and refund page.

What if the item received isn't the item I ordered?

If there is a problem with your order please contact us immediately so we can correct the order.

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Ashleigh Renee 

A. Renee Fashion LLC 

PO Box 471331

District Heights, MD 20753

© 2020 by A. Renee Fashion LLC