Frequently asked questions
How long will it take to recieve my order
Please refer to our shipping and returns page for this information.
What is a Pre-order?
Pre-orders are for items not yet available but are for sale to be released on a specific date. If you submit a pre-order, the item will be reserved for you and shipped out on the release date.
If I ordered the wrong item/size by mistake, can I edit my order?
Please reach out to us immediately within the first 24 hours after placing the order so we can get it corrected.
I changed my mind. How can I cancel my order?
These are custom made items specifically for your order, cancellations are only permitted within the first 24 hours after your order.
I bought an item on sale, but did not use it. May I return it for a refund?
All items purchased on sale are only eligible for an exchange. Sale items are NOT eligible for a refund.
What is your return policy?
Please review our shipping and refund page.
What if the item received isn't the item I ordered?
If there is a problem with your order please contact us immediately so we can correct the order.