FAQ

Frequently asked questions

How long will it take to recieve my order


Please refer to our shipping and returns page for this information.




What is a Pre-order?


Pre-orders are for items not yet available but are for sale to be released on a specific date. If you submit a pre-order, the item will be reserved for you and shipped out on the release date.




If I ordered the wrong item/size by mistake, can I edit my order?


Please reach out to us immediately within the first 24 hours after placing the order so we can get it corrected.




I changed my mind. How can I cancel my order?


These are custom made items specifically for your order, cancellations are only permitted within the first 24 hours after your order.




I bought an item on sale, but did not use it. May I return it for a refund?


All items purchased on sale are only eligible for an exchange. Sale items are NOT eligible for a refund.




What is your return policy?


Please review our shipping and refund page.




What if the item received isn't the item I ordered?


If there is a problem with your order please contact us immediately so we can correct the order.









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Ashleigh Renee 

A. Renee Fashion LLC 

PO Box 471331

District Heights, MD 20753

© 2020 by A. Renee Fashion LLC

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