Shipping Policy

Ashleigh Renee (A. Renee Fashion LLC)  garments are handmade. This process is time consuming and takes different amounts of time depending on the design selected.  Ashleigh Renee will work directly with each customer to schedule the time tables per garments for production and shipment. This shipment agreement will be shown in the custom order agreement. 

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Streetwear by Ashleigh Renee 

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We ship using USPS  or UPS unless otherwise requested.

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All orders are provided a tracking number for all packages. 

Return & Exchange Policy

We accept returns of jewelry and accessories only.  Returns are only accepted unopened and in the original packaging within 15 days of your purchase with receipt or proof of purchase.  This policy does not include custom, exclusive, pre-sale or sale items.  

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We accept exchanges on jewelry, accessories, sale items and pre-sale items.  Exchanges are eligible within the first 15 days after receipt of delivery (delivery date will be based on the date provided by delivery carrier). Sale and pre-sale items are not eligible for refunds.   Exchanges must be unopened and in original packaging to be accepted.

All custom and exclusive item are not eligible for return or exchange. 

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​If 15 days or more have passed since your purchase or delivery date, we cannot offer you a refund or an exchange.

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