Ashleigh Renee (A. Renee Fashion LLC) garments are handmade. This process is time consuming and takes different amounts of time depending on the design selected. Ashleigh Renee will work directly with each customer to schedule the time tables per garments for production and shipment. This shipment agreement will be shown in the custom order agreement.
We ship using USPS or UPS unless otherwise requested.
All orders are provided a tracking number for all packages.
Return & Exchange Policy
We accept returns of jewelry and accessories only. Returns are only accepted unopened and in the original packaging within 15 days of your purchase with receipt or proof of purchase. This policy does not include custom, exclusive, pre-sale or sale items.
All custom and sale items are not eligible for return or exchange. All sales are final for these items.
Custom deposits are non-refundable.
If 15 days or more have passed since your purchase or delivery date, we cannot offer you a refund or an exchange.